Posted by: Elizabeth | August 13, 2012

Bagging tips

Dear Whole Foods Bagger,

Perhaps you were not given adequate training when you started your job. Totally not your fault. It probably has something to do with the economy. But there are a few things you should know:

1. If someone shows up in your grocery line, having brought bags from home like a good earth-saver, and one of those bags is actually an insulated cooler bag, you can go ahead and assume that she would like the items that need to stay cool in that insulated bag. For example, if she has purchased any meat or dairy items, those would be good to put in the insulated bag. I realize it may not be the biggest of the from-home bags, but your job, in this case, is not to try to get everything in one gargantuan too-heavy-to-carry sack, it’s to help your customer get home with her food. And there’s a chance that the customer lives about an hour away and would like her cold items to still be cold when she goes to put them in the refrigerator later on. If she has to stand out in the heat to re-bag everything when she gets to her car, you have probably missed an opportunity to show how necessary you are to the company.

2. Are you familiar with the term “heirloom tomatoes?” I’m not sure why they call them that, either, but the name should give you a little hint that these should be treated gently. Like your grandma. Or a perfect flower. Or at least like a carton of eggs. That means not putting them on the bottom of the aforementioned gargantuan sack.

So glad we had this talk.


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